Do you ship worldwide?
Yes! We offer Worldwide Express Shipping. All orders are shipped from our Code B Warehouse in Australia.
Which courier do you use?
All Australian & NZ orders are shipped Express with Australia Post.
All International orders are shipped with DHL Express.
How much does shipping cost?
We offer free express shipping for all Australian & NZ orders over $150 AUD.
Australian & NZ orders below $150 have a flat rate of $15 AUD.
We offer free express shipping for all International orders over $150 USD.
International orders below $150 have a flat rate of $20 USD.
How fast will my order arrive?
We understand that you need your order ASAP! That’s why we process all orders as soon as they are placed and send everything EXPRESS.
For all Australian orders, your swimwear should arrive within 2 – 3 Business Days.
For all International orders, your swimwear should arrive in 3 - 6 Business Days.
Please note that shipping estimates exclude weekends and public holidays. During holiday and sale periods, please allow additional time to receive your order. Shipping times can vary depending on shipping location and distance from depot.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation with tracking information. This email will allow you to track your order via the Australia Post Website or with DHL Express depending on your location.
If you did not receive this email or require any further information about your delivery please contact us at email@example.com
Am I liable for import taxes or duties on my order?
We take every effort to ensure you receive your order as soon as possible, however please be aware that your order may be subject to additional fees.
Import duties and taxes are the responsibility of the customer.
For customers in the US, fees are only incurred for orders over $800 USD or more.
For customers in all other countries, duties and taxes will be calculated upon arrival.
For customers in the UK and EU, please be aware that these fees can be significant.
We recommend you check your local customs website for estimated costs prior to ordering.
We do not take responsibility for any extra fees which may be applied via customs and duty offices in your receiving country. Payment of these is necessary to release your order from customs on arrival.
If a package is refused at delivery, the customer will be held responsible for the cost of returning the item back to the Code B Warehouse in Australia. These costs will be deducted from the customer return.
What if I want to change or cancel my order?
We process your order as soon as it is placed so unfortunately once it has been submitted online and sent through to the warehouse, we are unable to cancel or change it. Should you no longer want your purchase after placing your order, you will need to submit a return request and send the items back once the order has been received.
Code B cannot be held responsible for the reimbursement of any shipping costs for change of mind purchases or due to the submission of incorrect shipping details when placing your order. Please ensure you check all shipping details carefully before submitting your order.